About Us
Who is DOWC?
Headquartered in Northern New Jersey, DOWC is the fastest-growing service contract provider and administrator in the United States. DOWC offers customizable F&I products and expertise in compliance, as well as a full suite of technology designed to optimize productivity and expedite claims adjustments, processing, and reporting.
See our full company overview.


Our Philosophy
At the core of the DOWC philosophy is the belief that dealers should make their own decisions as to what products they should participate in, how to invest their money, and how to handle claims.
Most administrators who share our beliefs don’t have the technology or field staff to carry them out properly.
We bring the business of dealer owned product to the big box arena. Our systems deploy the latest state-of-the-art administration technology, advanced selling platforms, robust reporting, and are aligned with a field staff who bring years of big box training to deliver a large administrator feel to the dealership environment.
The Executive Team

General Counsel
Edvie brings a unique and insightful perspective to an otherwise mundane legal landscape in the industry. She has a proven record of success in managing operations and handling regulatory & compliance matters.

CEO
Michael founded DOWC with lessons learned from 30 years of automotive experience, many of which were spent as a car dealer and almost a decade spent on F&I administration.

Co-Founder
After years in the auto retail industry, Deb’s ambition to provide better wealth-building options for dealers motivates her to keep DOWC running like a well-oiled machine.
In The Media
Total Loss Protection: The ABCs of TLP
Financial Protection With PaymentShield™
Having Options
Introducing ServiceContract.com
Why A DOWC Is The Smartest Business Move You Can Make In 2022
7 Steps to Revealing Your Inner Super Agent
Threat of service contract regulation looms
Claims Management Rises to the Top of Improvements for Dealership Survival & Profit Growth
360Shield Ceramic Coating Complete Body Protection – What You Need to Know
DOWC is Proud to be Named to Top Workplaces 2021
DOWC® Announces Powerful ID Theft Protection Product
The Revenue Resource You’re Completely Ignoring
DOWC Promotes Danielle Diodato to Director of Compliance
Ending a Disrupted Year with Critical Regulatory Review
The 3 Ws of a DOWC: Who? What? Why (Not!)?
Embracing Online Auto Retailing, from Start to F&Inish
DOWC Webinar – The Hidden Value of Your Customers’ Data
DOWC enhances 360Shield solutions new antimicrobial products
DOWC Appoints Auto Industry Veteran as Director of Sales
Total Loss Protection: The ABCs of TLP
How We Do Business
Financial Protection With PaymentShield™
Having Options
Introducing ServiceContract.com
Why A DOWC Is The Smartest Business Move You Can Make In 2022
7 Steps to Revealing Your Inner Super Agent
Threat of service contract regulation looms
Claims Management Rises to the Top of Improvements for Dealership Survival & Profit Growth
360Shield Ceramic Coating Complete Body Protection – What You Need to Know
DOWC is Proud to be Named to Top Workplaces 2021
DOWC® Announces Powerful ID Theft Protection Product
The Revenue Resource You’re Completely Ignoring
DOWC Promotes Danielle Diodato to Director of Compliance
Ending a Disrupted Year with Critical Regulatory Review
The 3 Ws of a DOWC: Who? What? Why (Not!)?
Embracing Online Auto Retailing, from Start to F&Inish
DOWC Webinar – The Hidden Value of Your Customers’ Data
DOWC enhances 360Shield solutions new antimicrobial products
DOWC Appoints Auto Industry Veteran as Director of Sales
Contact Our Sales Team
Fill out the form below and you will be contacted by the DOWC Sales Team member for your region.
Contact Our Sales Team
Fill out the form below and you will be contacted by the DOWC Sales Team member for your region.
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